Zero Regrets

Privacy Policy

Contents

  • Who we are

  • What Personal Data We Collect

  • Who we share your data with

  • Where your data is sent

  • How long we retain your data

  • What rights you have over your data

  • Comments

  • Media

  • Cookies

  • Embedded content from other websites

  • Legal Basis for Processing (POPIA Compliance)

  • Children’s Privacy

  • Security Measures

  • Policy Updates

  • Contact Us

Who we are

ZR Learning is the official online learning platform by Zero Regrets Pty Ltd. Our website address is: www.zeroregrets.co.za. We provide learners aged 13 and up with engaging, interactive educational content to support academic growth and personal development.

What Personal Data We Collect

When you use our platform, we may collect the following data:

  • Full name
  • Email address
  • Password (encrypted)
  • Profile photo (optional)
  • Learning progress, assessments, and certificates
  • Comments or reviews you post
  • IP address, device/browser info
  • Payment details (processed via secure third-party gateway)

We do not store full credit/debit card numbers on our servers.

Who we share your data with

We only share your data with:

  • Trusted third-party service providers (e.g., payment processors, analytics, email platforms)
  • Legal authorities, if required by law

All third parties are bound by data protection agreements. If you request a password reset, your IP address will be included in the reset email.

Where your data is sent

Comments and login attempts may be checked by automated spam detection services. We may also use analytics tools to understand usage patterns and improve our services.

How long we retain your data

Comments and their metadata are retained indefinitely.

Registered user data is stored until the user deletes their profile or requests removal.

Learning history is retained to track progress and issue certificates.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may request:

  • A copy of your personal data
  • Correction or deletion of your data
  • Restriction or objection to how your data is processed

To make a request, email us at info@zeroregrets.co.za.

Comments

When visitors leave comments, we collect the data in the comments form, as well as the visitor’s IP address and browser user agent to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images, avoid including location data (EXIF GPS), as it can be extracted by other visitors.

Cookies

We use cookies to:

  • Save login and session preferences
  • Recognize returning users
  • Improve platform functionality

Cookies may persist for up to a year. You can disable cookies via your browser settings, but some features may not work correctly.

Embedded content from other websites

Our learning materials may include embedded content (videos, articles, etc.). These behave the same as if you visited the external site and may collect your data or use tracking cookies.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Legal Basis for Processing (POPIA Compliance)

We process your personal information based on:

  • Your consent
  • Contract performance (e.g., access to courses)
  • Legal obligations
  • Legitimate interest (e.g., improving your learning experience)

Children’s Privacy

ZR Learning is intended for users aged 13 and older. We do not knowingly collect data from children under 13 without parental or guardian consent. If we discover such data, we will delete it.

Security Measures

We use secure server environments, SSL encryption, firewalls, and role-based access controls to protect your data.

However, no system is completely immune to risks. Please notify us of any suspicious activity related to your account.

Policy Updates

We may update this Privacy Policy to reflect changes in the law or our practices. Updates will be posted on this page, and users may be notified via email.

Contact Us

If you have questions or concerns about your privacy or how your data is used, please contact us:

📧 Email: info@zeroregrets.co.za
📞 Phone: +2712 004 3880
🌍 Website: www.zeroregrets.co.za